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  1. In Outlook, you can access the Replyio extension by clicking on the 'reply' button of any email.

https://desk.zoho.in/galleryDocuments/edbsn58b988e040b021edf10dd01261770705d5be2047b18e3a4c899b77a255e11a209380e10d8b8c9b1543ea7dec8922c330ef59b7596267d51ccc5f1868d543d5c3?inline=true

https://static.zohocdn.com/zoho-desk-editor/static/images/file.png

When you click on the 'Reply' button, you'll see the Replyio populated screen, where you can add instructions if needed. Then, click on the 'Generate' button to create a reply for the email.

https://desk.zoho.in/galleryDocuments/edbsn58b988e040b021edf10dd012617707056b98cff13c35a924cfa97372e558121706a1ddfb7a8d13ff2064ba85ff887668ea7f68cdfb88badc1377467e2f911e7c?inline=true

https://static.zohocdn.com/zoho-desk-editor/static/images/file.png

Once you receive a reply, it will be automatically inserted into the text area. You can then simply click the send button to send the email.

https://desk.zoho.in/galleryDocuments/edbsn58b988e040b021edf10dd01261770705909e186a1806519309039edd14321036ff6eb901c51d99f8334c0ad5e562aaf038ba93f10d5f3c3b5bfaf64ebbde5434?inline=true

https://static.zohocdn.com/zoho-desk-editor/static/images/file.png

If you wish to modify the generated email, simply click on the "Modify" button. From there, you can make any updates or changes you desire before sending the email.

https://desk.zoho.in/galleryDocuments/edbsn58b988e040b021edf10dd0126177070534a23c45ac2bc4b06ed140ccebc8c3d8b75c449df989cba3321b80172ea620896616aea822a2b1f7f7eeabaefa9ceb21?inline=true

https://static.zohocdn.com/zoho-desk-editor/static/images/file.png

You will generate an email like the one below, which includes inserted keywords and instructions. Simply click the "Insert" button, and it will be pasted into the main email text area.

https://desk.zoho.in/galleryDocuments/edbsn58b988e040b021edf10dd01261770705548517ab24e7ceb07004c898ad0c0a803597ba2dc1fa9b75c1b919cb9bb1d68c91a02d0935824ddb4f3edd51a5885bd5?inline=true

https://static.zohocdn.com/zoho-desk-editor/static/images/file.png

  1. If you want to write a new email, you can click on "New email," and you will see a screen like this:

https://desk.zoho.in/galleryDocuments/edbsn58b988e040b021edf10dd01261770705bd8bb5a5e369f5594a32a30cce86c7d917cad4956b49a0e64e42dfa235d24127da1deed17f6e64e3581477a32f7c8f78?inline=true

https://static.zohocdn.com/zoho-desk-editor/static/images/file.png

Here, I provided some instructions like "I want to [collaborate] with your company," and in the generated email, you can see that it includes that text as well as the receiver's name.